Effective Date: January 1, 2026

Welcome to Uni Ecommerce Hub. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

1. Eligibility and Account Registration

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services. You are responsible for maintaining the confidentiality of your account information and password.

2. Products and Pricing

We strive to ensure all product descriptions, images, specifications, and pricing information are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and cancel orders affected by such errors.

3. Order Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

4. Payment Terms

Payments must be completed using approved payment methods available at checkout. By providing payment information, you represent that you are authorized to use the selected payment method.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or other unforeseen circumstances. Uni Ecommerce Hub is not responsible for delays caused by third-party shipping providers.

6. Intellectual Property

All content on this website including logos, text, graphics, images, videos, product descriptions, and software is the property of Uni Ecommerce Hub and protected by applicable intellectual property laws.

7. User Conduct

You agree not to misuse the website, interfere with security features, distribute malicious software, attempt unauthorized access, or engage in unlawful activities through our platform.

8. Disclaimer of Warranties

Products and services are provided on an "as-is" and "as-available" basis without warranties of any kind except where required by law.

9. Limitation of Liability

To the maximum extent permitted by law, Uni Ecommerce Hub shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding these Terms & Conditions, please contact our customer support team.

Effective Date: January 1, 2026

Uni Ecommerce Hub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect personal information including your name, email address, phone number, billing address, shipping address, payment information, and account credentials when you interact with our services.

2. Automatically Collected Information

We may automatically collect device information, browser type, IP address, pages visited, referral sources, and other analytics data through cookies and tracking technologies.

3. How We Use Your Information

Your information may be used to process orders, provide customer support, improve website functionality, personalize user experiences, prevent fraud, and communicate promotional offers when permitted.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember user preferences, improve site performance, analyze traffic patterns, and provide personalized content.

5. Information Sharing

We do not sell, rent, or trade your personal information. Information may be shared with trusted third-party service providers including payment processors, shipping carriers, hosting providers, and analytics services solely for business operations.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain personal information only for as long as necessary to fulfill legal obligations, resolve disputes, enforce agreements, and provide our services.

8. Your Privacy Rights

You may request access, correction, deletion, or restriction of your personal information by contacting us. Depending on your jurisdiction, additional privacy rights may apply.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will become effective immediately upon posting on this page.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact our support team.

15-Day Return & Refund Policy

At Uni Ecommerce Hub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the policy outlined below.

1. Return Eligibility

Items may be returned within 15 days of delivery. Products must be unused, unworn, unwashed, and returned in their original packaging with all tags, accessories, manuals, and included materials.

2. Non-Returnable Products

Certain items are not eligible for return including gift cards, downloadable products, personalized items, perishable goods, opened health products, and items marked as final sale.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photographs of the item to expedite the replacement or refund process.

4. Return Authorization

Before sending any item back, customers must contact our support team to obtain return instructions and authorization.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, defective merchandise, or incorrect shipment.

6. Refund Processing

Once returned items are received and inspected, approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

7. Exchange Policy

Eligible products may be exchanged for the same item in a different size, color, or replacement unit, subject to inventory availability.

8. Late or Missing Refunds

If you have not received your refund after the stated processing period, please first contact your bank or payment provider before contacting our support team.

9. Order Cancellations

Orders may be cancelled before shipment. Once an order has been processed or shipped, cancellation may not be possible and the standard return process will apply.

10. Fraud Prevention

We reserve the right to refuse returns or refunds that appear fraudulent, abusive, or inconsistent with our return policy.

11. Contact Support

For assistance with returns, refunds, exchanges, or cancellations, please contact our customer service team.